Frequently Asked Questions

California Drivers Ed FAQ

This page contains a collection of answers to frequently asked questions (FAQ) about our online driver's ed course as it applies to California. The FAQ covers California Department of Motor Vehicles (DMV) requirements and how driver's ed applies in California. Our California driver's ed course is designed to help students pass the California skills & knowledge test, get your Provisional Instruction Permit the first time, and continue on to a future of safe driving. Also, please see our product reviews page for links to reviews by former graduates on independent review sites, such as Google and Yelp.

General Questions

What's available on igottadrive.com?

Driver licensing requirments, driver's ed program information, instructional videos, and much more.

How do I earn high school credits?

Upon completion of our drivers ed course you will have earned the option to purchase high school credits. More information can be found once you have selected your state.

Is there a detailed FAQ?

Yes, each state has a separate FAQ (ex., california-drivers-ed/faq).

What software does my computer need to have loaded to take our online courses?

It's easy! To take any of our online courses, your computer must have one of the following free browser applications:

  • Internet Explorer (7.0 or newer) >> Download
  • Mozilla Firefox (3.6 or newer) >> Download
  • Also, please check to make sure you have the latest version of Adobe Flash Player on your computer.

What is igottadrive.com's experience?

Our developers have created driver training programs graduating over 10,000 students.

How do I get more information?

The fastest way to get in contact with us is via email at support@igottadrive.com. You can also reach us at 1-877-336-6872.

Online Drivers Ed Course Questions

What is Online Driver's Ed?

Online Driver's Ed is a course taken by a teen that replaces the classroom requirement for driver education.

The site wants to charge me extra!

You have found our default settings for shipping options and practice tests.

Upon the last page of the check out process you will have the opportunity to select what ever shipping option you desire. Free shipping is an option included with your purchase of the course.

Prior to clicking the add to cart button when purchasing a course be sure to select the amount of practice test you wish to use with the pull down menu above the add to cart button. Selecting the single practice test package is $0.00 additional costs. 

My time log is off on my account!

Your timer does not update until you enter the course and complete the next section in the next module. Logging out and in of the website will not update your timer. you must enter the course and upon exiting back to the website you will see you timer has been updated. Keep in mind your time is only logged when you are answering quiz questions. Simply having the course open does not accrue time. 

The security questions are wrong and I am locked out!

You have two chances to logn with the correct security answers for your acount. If you fail both tries you are locked out of your course for a full 24 hour period. Example 2:45 pm to 2:45 pm

How long does the course take?

The course is designed to replace the 30 hour in-classroom course. It takes most of our students about 5 days to get through the course, but it can be done in 2-3 days by a highly motivated student.

How long will it take to receive my certificate of completion?

Certificates are usually processed and sent out within 4 days of course completion. After that, they typically take 5-7 days to arrive in the mail unless you have chosen an expedited shipping option. To make sure we can send out your certificate as quickly as possible, please double-check that your name, address and date of birth are filled out correctly.

How do I apply credits to my high school?

After completing our online driver's ed course you may then purchase credits from our learning partner, Orion High School. They will send an official transcript to your high school to be applied to your official high school transcript for graduation. More information can be found on the California driver's ed page.

How much does it cost to have your cert mailed?

Sending your cert by 1st class mail is included in the price. We have two expedited shipping options, 5-7 day mail $9.95 and 2-3 day priority mail delivery for $19.95. Overnight shipping is avaible per request. These rates are for each certifcate ordered. 

How do I buy?

Select your state and click on the add to cart button in the upper right of the screen. Follow the prompts to the checkout page of the cart process. Apply your coupon code if needed and fill in all the necessary payment fields and click purchase. You will receive an email receipt and verification email with a link to set up your password. Then you can access your course and get started. 

When I'm done with the course will I be able to print my certificate or have it faxed/emailed to me?

Unfortunately no. The certificate we provide to you is given to us by the DMV. We must mail you the certificate. It usually takes 4-7 days to get to you. We do have other mailing options.

Are there any hidden costs?

No hidden charges! Everything you need to get your certificate is included in the price. For [product_information:ode:final_price], you get: the whole course, as many tries at the final exam as you need and your certificate of completion shipped via 1st class mail.

How many tries do you get on the final exam ODE?

You can take the final exam as many times as you need to get a passing score. You can even take it again after passing to practice for the permit test.

What is the total cost of the course?

The course, the final exam and shipping and handling for your certificate come to [product_information:ode:final_price].

Online Driver's Safety Course Questions

The site wants to charge me extra!

You have found our default settings for shipping options and practice tests.

Upon the last page of the check out process you will have the opportunity to select what ever shipping option you desire. Free shipping is an option included with your purchase of the course.

Prior to clicking the add to cart button when purchasing a course be sure to select the amount of practice test you wish to use with the pull down menu above the add to cart button. Selecting the single practice test package is $0.00 additional costs. 

How do I apply credits to my high school?

After completing our online driver's ed course you may then purchase credits from our learning partner, Orion High School. They will send an official transcript to your high school to be applied to your official high school transcript for graduation. More information can be found on the California driver's ed page.

How do I buy?

Select your state and click on the add to cart button in the upper right of the screen. Follow the prompts to the checkout page of the cart process. Apply your coupon code if needed and fill in all the necessary payment fields and click purchase. You will receive an email receipt and verification email with a link to set up your password. Then you can access your course and get started.